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Contact Us

Questions about your order, our products, or need help? We're here for you. Fill out the form below or reach out directly.

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    Contact Info

    Address

    2320 Donley Dr Suite C

    Austin TX 78758

    Business Hours

    Mon - Fri: 9am - 5pm CST

    Orders processed within 2 business days

    Frequently Asked Questions

    How long does shipping take? +

    Orders are processed within 2 business days. Once shipped, you'll receive a tracking number via email. Shipping charges and delivery estimates are calculated at checkout. Orders are not shipped on weekends or holidays.

    How do I return an item? +

    Email [email protected] for approval and a Return Merchandise Authorization (RMA) number. Ship the item in original packaging with proof of purchase to: 13740 N Highway 183, Ste J-2, Austin, TX 78750-1832. You are responsible for return shipping costs - we recommend using a trackable method.

    How long do refunds take? +

    After we receive and inspect your return, please allow up to 10 business days to process. You'll receive an email notification when your return has been processed.

    How can I track my order? +

    Once shipped, you'll receive a confirmation email with a tracking number. Note that tracking info may take up to 1 business day to appear on the carrier's website. You can also check your order status in your account dashboard.

    What if my item arrives damaged? +

    Contact us immediately at [email protected] with a description of the damage and photos of the item and packaging. We'll work with you to resolve the issue quickly.

    Our Location

    Ghost Guns Location - 13740 N Highway 183, Austin TX

    All Rights Reversed

    Since Jan. 1 2021, no warrants have been served to ghostguns.com principals or employees.

    No searches or seizures have been performed on ghostguns.com assets.

    Ghost Guns hardware and software are not currently available to persons outside the United States and are not available to residents of and persons in the states of New Jersey and California who do not possess a federal firearms license.

    Ghost Guns 2026